Flight Centre Ocean Keys

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Reviews of Flight Centre Ocean Keys

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  Diane Hall Added February 11, 2023

  ★ ☆ ☆ ☆ ☆
  Phone call after phone call no one answers …week after week
  Flight centre Joondalup. No return follow up call from consultant either. Big flashy shop front but no active business happening hopeless
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  Tony De Ponte Brazao Added February 09, 2023

  ★ ★ ☆ ☆ ☆
  Phone calls, can't get through, service isn't bad, but what is the point of booking seats and paying for that service when THE AIRLINES JUST CHANGE THEM, WHAT'S THE POINT OF PAYING FOR A SERVICE YOU DON'T GET. Once flight Centre gets paid, no further communication from them. Waited for emails from them and no replies, Very frustrating. I won't use flight Centre in the future.
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  Toorage Hassan Added February 04, 2023

  ★ ★ ★ ★ ★
  Donna provided the best service and helped me out when overseas highly recommend this branch.
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  harshilbhai patel Added January 31, 2023

  ★ ☆ ☆ ☆ ☆
  I want to book a flight for my wife and she has a credit for her flight. So, I tried to contact to office many times and they are busy all the times never get called back and fortunately once they recieved the call and said they can't help me out at the moment with my situation because I want to book flight at same time and ask me to call back again for next day or week. I want to book a flight in emergency but i was helpless because I can only use my credit over the office only. And my local office don't have any upcoming appoinment until next 7 days.
  
  Extremly helpless and can't trust this service.Try another provider.
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  Tasha Lawless Added January 17, 2023

  ★ ☆ ☆ ☆ ☆
  Absolutely terrible - DO NOT GO HERE
  
  We were meant to fly from Perth to South Korea, then South Korea to Singapore and then Singapore to Perth. Supposed to fly out in 3 days time. My husband got COVID and we had to cancel the South Korea part of our trip as they have a strict entry policy. We paid $3200 for this trip and used a $300 gift voucher (which if we didn't have, we would not be using flight centre). We booked a flight from Perth to Singapore and thought we would have some difference as a one way flight costs $500 each and we've already paid for the flight back from Singapore. Nope... No money back and being told we have to pay an extra $400. These guys are absolute rip off artists and the only reason they are still in business is they are constantly ripping people off. Do not go here!!
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  Chris Dunne Added September 30, 2017

  ★ ☆ ☆ ☆ ☆
  Would be nice if they answered their phone. Even if they are busy at least answer it and say they will call you back. Oh well their loss of a potential sale.

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